by Dick Kluis | Jun 6, 2017 | Service SC | 0 Comments
Go beyond Reverse Logistics I decided to write this white paper because there are many opinions and articles on the web and elsewhere which talk about 3PL, 4PL, and Reverse Logistics. However, none that I have seen address the Service Supply Chain as a whole. We all... read moreby Dick Kluis | May 30, 2017 | Industrial IoT | 0 Comments
Excerpt from a SAP tweet with my comments added. Over the next decade, 90% of industry growth will be captured by those companies that successfully engage directly with consumers. The digital economy has fundamentally shifted consumer expectations – and the very... read more